FAQ
Frequently asked questions
Who is behind oneZone?
oneZone is an app from professional risk management AG, neutral and independent insurance broker. The idea is to operate a fair, customer-oriented and protected platform for all insurance customers and insurance advisors in Switzerland, without abuse and with the highest level of data protection. professional risk management AG supports clients and consultants and operates the back office and secures client data on high-security servers in Switzerland.
In parallel, professional risk management operates another platform, but company-oriented under versicherungs-broker.ch .
What are the advantages with oneZone?
with oneZone you save effort and time for boring comparisons and quotes from individual insurers – we have all insurers and can compare them and send you the best quotes on request.
Some offers you can also easily and directly conclude online!
We already serve over 15,000 private clients and 1,500 corporate clients and thanks to this size, you benefit from attractive collective discounts that we can offer as a broker.
Is there a charge for the service?
Our platform, the app and the mandate are free of charge for all our customers and can be cancelled at any time.
Who pays oneZone?
For the insurances we manage on behalf of our clients, the insurance companies pay us a percentage (0.1 to 18.5%) on your net insurance premium. However, this does not affect your premiums – on the contrary : thanks to our large customer base, the companies allow us to give a discount on some policies. Thus, Dur can only benefit from using oneZone for your insurances.
An insurance company’s own consultants cost significantly more than an insurance broker.
Can existing policies also be serviced by oneZone consultants?
You can also benefit from our support with existing insurance policies. With our broker mandate you give us the management of your existing policies – so you have one contact person for all your insurance matters. Download the mandate here.
Can I keep my consultant?
Yes, if you want you can continue to keep your consultant. However, he must register on the app as an advisor and comply with the legal guidelines as an insurance advisor.
Without any notification from you, you can use oneZone as a holistic insurance advisor. Your current consultant will be replaced.
Our insurance advisors have many years of experience in the insurance sector with appropriate training and are registered with FINMA (Financial Market Supervisory Authority) and/or are CICERO Membership (continuing education requirement).
What happens to my data?
Your data will be processed acc. current DSG (Data Protection Act) and are used exclusively by customer order for the activities mentioned in the mandate and the current terms and conditions.
How can we help?
