{"id":6616,"date":"2022-07-21T10:58:36","date_gmt":"2022-07-21T08:58:36","guid":{"rendered":"https:\/\/onezone.ch\/faq\/"},"modified":"2023-08-07T15:54:51","modified_gmt":"2023-08-07T13:54:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/onezone.ch\/fr\/support\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\n<section id=\"res-header-image-block_096f0ceab8333d9c5cbdb20b25f591c2\" class=\"res-block res-header-image alignfull \">\n  <div class=\"res-header-img-outside mb-4\" data-aos=\"res-fadeIn\">\n\t<div class=\"res-header-height\">\n\t\t\n\t\n\t  <style> \n\t\t  @media only screen and (min-width: 970px) {\n\t\t\t #res-header-image-block_096f0ceab8333d9c5cbdb20b25f591c2.res-header-image .layout-1.header-img-height { height: 50vh;}  \n\t\t\t #res-header-image-block_096f0ceab8333d9c5cbdb20b25f591c2.res-header-image .layout-1 .res-header-image-vertical-center { top: 60%;} \n\t\t\t  \t\t\t  \n\t\t\t\t\t\t  #res-header-image-block_096f0ceab8333d9c5cbdb20b25f591c2.res-header-image .layout-1 .jarallax-img { object-position: 50% 40% !important;}\n\t\t\t   \n\t\t  }\n\t\t  @media only screen and (max-width: 970px) {  \n\t\t\t#res-header-image-block_096f0ceab8333d9c5cbdb20b25f591c2.res-header-image .layout-1.header-img-height { height: 70vh;} \n\t\t\t  \n\t\t\t\t\t\t #res-header-image-block_096f0ceab8333d9c5cbdb20b25f591c2.res-header-image .layout-1 .jarallax-img { object-position: 70% 50% !important;}\n\t\t\t  \n\t\t\t    #res-header-image-block_096f0ceab8333d9c5cbdb20b25f591c2.res-header-image .layout-1 .res-header-image-vertical-center { top: 55%;}\t\t\t  \t\t  }\n\t\t  \t  <\/style> \n\t\t\n\t  <div class=\"layout-1 jarallax header-img-height\" data-speed=\"0.7\" style=\"couleur de fond : #000;\">\n\t\t  \n\t\t\t\t<div class=\"res-header-image-vertical-center\">\n\t\t\t\t\t<div class=\"container-fluid\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"sloganBox\">\n                           <div class=\"row\">\n                             <div class=\"col col-md-8 text-left\">\n\t\t\t\t\t\t\t\t <div class=\"\" data-aos=\"res-leftIncoming\" (en anglais)>\n\t\t\t\t\t\t\t\t \n                                                                   <h1><strong>FAQ<\/strong><\/h1>\n                                \t\n\t\t\t\t\t\t\t\t \n                                \t\t\t\t\t\t\t\t \n                                                                   <h3>Foire aux questions<\/h3>\n                                \t\n\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t \t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t                 <\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t<img decoding=\"async\" class=\"jarallax-img img-fluid\" src=\"https:\/\/onezone.ch\/wp-content\/uploads\/2022\/07\/onezone-fullscreen-faq.jpg\" alt=\"image homme sur l&#039;ordinateur portable\"  style=\"opacity: 0.95;\" \/>\n\t\t    \t\t  \n\t\t\t\t\t  \n\t\t   <\/div>\n\t\t\t \n\t \n\n\n\t\t<\/div>\n\t<\/div>\n<\/section>\t\n\n\r\n\t<section id=\"res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6\" class=\"res-collapse pb-4 Transparent\" style=\"background: transparent;\">\r\n\t\t<div class=\"inner-container container-off\" data-aos=\"res-fadeIn\">\r\n\r\n\t\t\t<div id=\"res_collapse_XrV3Fq90AZ\" class=\"collapse-all\">\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"card\">\r\n\t\t\t\t\t<a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\" data-target=\"#collapse-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-1\" aria-expanded=\"true\" aria-controls=\"collapse-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-1\">\r\n\t\t\t\t\t\t<div class=\"card-header d-flex justify-content-between\" id=\"heading-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-1\">\r\n\r\n\t\t\t\t\t\t\t<!-- Title -->\r\n\t\t\t\t\t\t\t<h4 class=\"title-collapse\">Qui se cache derri\u00e8re oneZone ?<\/h4>\r\n\r\n\t\t\t\t\t\t\t<div class=\"collapse-icon\" id=\"arrow-collapse\"> <i class=\"fal fa-chevron-down rotate-icon\"><\/i><\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/a>\r\n\r\n\t\t\t\t\t<div id=\"collapse-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-1\" class=\"collapse\" aria-labelledby=\"heading-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-1\" data-parent=\"#res_collapse_XrV3Fq90AZ\">\r\n\t\t\t\t\t\t<div class=\"card-body\">\r\n\t\t\t\t\t\t\t<p><strong>oneZone<\/strong> est une application de professional risk management AG, courtier en assurances neutre et ind\u00e9pendant. L&rsquo;id\u00e9e est d&rsquo;exploiter une plateforme \u00e9quitable, orient\u00e9e client et prot\u00e9g\u00e9e pour tous les clients et conseillers en assurance de Suisse, sans abus et avec une protection maximale des donn\u00e9es. La soci\u00e9t\u00e9 professional risk management AG soutient les clients et les conseillers et g\u00e8re le back-office et s\u00e9curise les donn\u00e9es des clients sur des serveurs de haute s\u00e9curit\u00e9 en Suisse.<\/p>\n<p>Parall\u00e8lement, professional risk management exploite une autre plateforme, mais orient\u00e9e vers les entreprises, sous <strong><a href=\"http:\/\/www.versicherungs-broker.ch\" target=\"_blank\" rel=\"noopener\">versicherungs-broker.ch<\/a> <\/strong>.  <\/p>\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\r\n\t\t\t\t<div class=\"card\">\r\n\t\t\t\t\t<a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\" data-target=\"#collapse-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-2\" aria-expanded=\"true\" aria-controls=\"collapse-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-2\">\r\n\t\t\t\t\t\t<div class=\"card-header d-flex justify-content-between\" id=\"heading-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-2\">\r\n\r\n\t\t\t\t\t\t\t<!-- Title -->\r\n\t\t\t\t\t\t\t<h4 class=\"title-collapse\">Quels sont les avantages de oneZone ?  <\/h4>\r\n\r\n\t\t\t\t\t\t\t<div class=\"collapse-icon\" id=\"arrow-collapse\"> <i class=\"fal fa-chevron-down rotate-icon\"><\/i><\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/a>\r\n\r\n\t\t\t\t\t<div id=\"collapse-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-2\" class=\"collapse\" aria-labelledby=\"heading-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-2\" data-parent=\"#res_collapse_XrV3Fq90AZ\">\r\n\t\t\t\t\t\t<div class=\"card-body\">\r\n\t\t\t\t\t\t\t<p>avec oneZone, vous \u00e9conomisez les efforts et le temps consacr\u00e9s aux comparaisons et demandes d&rsquo;offres ennuyeuses aupr\u00e8s des diff\u00e9rents assureurs &#8211; nous avons tous les assureurs et pouvons les comparer et vous envoyer les meilleures offres sur demande.<\/p>\n<p>Vous pouvez \u00e9galement souscrire certaines offres tr\u00e8s facilement et directement en ligne !<\/p>\n<p>Nous g\u00e9rons d\u00e9j\u00e0 plus de 15&rsquo;000 clients priv\u00e9s et 1&rsquo;500 entreprises clientes. Gr\u00e2ce \u00e0 cette taille, tu profites de rabais collectifs int\u00e9ressants que nous pouvons offrir en tant que courtier.<\/p>\n<p>&nbsp;<\/p>\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\r\n\t\t\t\t<div class=\"card\">\r\n\t\t\t\t\t<a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\" data-target=\"#collapse-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-3\" aria-expanded=\"true\" aria-controls=\"collapse-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-3\">\r\n\t\t\t\t\t\t<div class=\"card-header d-flex justify-content-between\" id=\"heading-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-3\">\r\n\r\n\t\t\t\t\t\t\t<!-- Title -->\r\n\t\t\t\t\t\t\t<h4 class=\"title-collapse\">Le service est-il payant ?  <\/h4>\r\n\r\n\t\t\t\t\t\t\t<div class=\"collapse-icon\" id=\"arrow-collapse\"> <i class=\"fal fa-chevron-down rotate-icon\"><\/i><\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/a>\r\n\r\n\t\t\t\t\t<div id=\"collapse-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-3\" class=\"collapse\" aria-labelledby=\"heading-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-3\" data-parent=\"#res_collapse_XrV3Fq90AZ\">\r\n\t\t\t\t\t\t<div class=\"card-body\">\r\n\t\t\t\t\t\t\t<p>Notre plateforme, l&rsquo;application et le mandat sont gratuits pour tous nos clients et peuvent \u00eatre r\u00e9sili\u00e9s \u00e0 tout moment.<\/p>\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\r\n\t\t\t\t<div class=\"card\">\r\n\t\t\t\t\t<a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\" data-target=\"#collapse-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-4\" aria-expanded=\"true\" aria-controls=\"collapse-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-4\">\r\n\t\t\t\t\t\t<div class=\"card-header d-flex justify-content-between\" id=\"heading-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-4\">\r\n\r\n\t\t\t\t\t\t\t<!-- Title -->\r\n\t\t\t\t\t\t\t<h4 class=\"title-collapse\">Qui paie oneZone ?  <\/h4>\r\n\r\n\t\t\t\t\t\t\t<div class=\"collapse-icon\" id=\"arrow-collapse\"> <i class=\"fal fa-chevron-down rotate-icon\"><\/i><\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/a>\r\n\r\n\t\t\t\t\t<div id=\"collapse-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-4\" class=\"collapse\" aria-labelledby=\"heading-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-4\" data-parent=\"#res_collapse_XrV3Fq90AZ\">\r\n\t\t\t\t\t\t<div class=\"card-body\">\r\n\t\t\t\t\t\t\t<div class=\"faq\">\n<div class=\"mfn-acc faq_wrapper\">\n<div class=\"question active\">\n<div class=\"wpb_toggle_content answer\">\n<p>Pour les assurances que nous g\u00e9rons pour le compte de nos clients, les compagnies d&rsquo;assurance nous versent un pourcentage (de 0,1 \u00e0 18,5%) sur votre prime d&rsquo;assurance nette. Mais cela n&rsquo;a pas d&rsquo;influence sur tes primes &#8211; au contraire : gr\u00e2ce \u00e0 notre grand nombre de clients, les compagnies nous permettent d&rsquo;accorder un rabais de client sur certaines polices. Ainsi, Dur ne peut que profiter d&rsquo;utiliser oneZone pour ses assurances.<\/p>\n<p>Les propres conseillers d&rsquo;une assurance co\u00fbtent nettement plus cher qu&rsquo;un courtier en assurances.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_shadow vc_sep_border_width_3 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\"><\/div>\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\r\n\t\t\t\t<div class=\"card\">\r\n\t\t\t\t\t<a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\" data-target=\"#collapse-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-5\" aria-expanded=\"true\" aria-controls=\"collapse-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-5\">\r\n\t\t\t\t\t\t<div class=\"card-header d-flex justify-content-between\" id=\"heading-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-5\">\r\n\r\n\t\t\t\t\t\t\t<!-- Title -->\r\n\t\t\t\t\t\t\t<h4 class=\"title-collapse\">Les polices existantes peuvent-elles \u00e9galement \u00eatre g\u00e9r\u00e9es par les conseillers de oneZone ?<\/h4>\r\n\r\n\t\t\t\t\t\t\t<div class=\"collapse-icon\" id=\"arrow-collapse\"> <i class=\"fal fa-chevron-down rotate-icon\"><\/i><\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/a>\r\n\r\n\t\t\t\t\t<div id=\"collapse-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-5\" class=\"collapse\" aria-labelledby=\"heading-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-5\" data-parent=\"#res_collapse_XrV3Fq90AZ\">\r\n\t\t\t\t\t\t<div class=\"card-body\">\r\n\t\t\t\t\t\t\t<p>Tu peux aussi profiter de notre soutien pour les assurances existantes. Avec notre <a href=\"https:\/\/onezone.ch\/wp-content\/uploads\/2023\/07\/Brokermandat-oneZone-und-VB-aktiv-pdf.pdf\" target=\"_blank\" rel=\"noopener\">mandat de courtier<\/a>, tu nous confies le suivi de tes polices existantes &#8211; tu as ainsi un interlocuteur pour toutes tes questions d&rsquo;assurance. <a href=\"https:\/\/onezone.ch\/wp-content\/uploads\/2023\/07\/Brokermandat-oneZone-und-VB-aktiv-pdf.pdf\" target=\"_blank\" rel=\"noopener\">T\u00e9l\u00e9charger le mandat ici&#8230;<\/a><\/p>\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\r\n\t\t\t\t<div class=\"card\">\r\n\t\t\t\t\t<a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\" data-target=\"#collapse-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-6\" aria-expanded=\"true\" aria-controls=\"collapse-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-6\">\r\n\t\t\t\t\t\t<div class=\"card-header d-flex justify-content-between\" id=\"heading-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-6\">\r\n\r\n\t\t\t\t\t\t\t<!-- Title -->\r\n\t\t\t\t\t\t\t<h4 class=\"title-collapse\">Puis-je garder mon conseiller ?<\/h4>\r\n\r\n\t\t\t\t\t\t\t<div class=\"collapse-icon\" id=\"arrow-collapse\"> <i class=\"fal fa-chevron-down rotate-icon\"><\/i><\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/a>\r\n\r\n\t\t\t\t\t<div id=\"collapse-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-6\" class=\"collapse\" aria-labelledby=\"heading-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-6\" data-parent=\"#res_collapse_XrV3Fq90AZ\">\r\n\t\t\t\t\t\t<div class=\"card-body\">\r\n\t\t\t\t\t\t\t<p>Oui, si vous le souhaitez, vous pouvez continuer \u00e0 garder votre conseiller. Il doit toutefois s&rsquo;enregistrer sur l&rsquo;application en tant que conseiller et respecter les directives l\u00e9gales en tant que conseiller en assurance.<\/p>\n<p>Sans aucune communication de ta part, tu peux utiliser oneZone comme conseiller en assurances global. Ton conseiller actuel est ainsi remplac\u00e9.<\/p>\n<p>Nos conseillers en assurance ont une longue exp\u00e9rience dans le domaine de l&rsquo;assurance avec une formation correspondante et sont inscrits aupr\u00e8s de la FINMA (Autorit\u00e9 de surveillance des march\u00e9s financiers) et\/ou sont membres de CICERO (formation continue obligatoire).<\/p>\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\r\n\t\t\t\t<div class=\"card\">\r\n\t\t\t\t\t<a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\" data-target=\"#collapse-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-7\" aria-expanded=\"true\" aria-controls=\"collapse-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-7\">\r\n\t\t\t\t\t\t<div class=\"card-header d-flex justify-content-between\" id=\"heading-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-7\">\r\n\r\n\t\t\t\t\t\t\t<!-- Title -->\r\n\t\t\t\t\t\t\t<h4 class=\"title-collapse\">Que se passe-t-il avec mes donn\u00e9es ?<\/h4>\r\n\r\n\t\t\t\t\t\t\t<div class=\"collapse-icon\" id=\"arrow-collapse\"> <i class=\"fal fa-chevron-down rotate-icon\"><\/i><\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/a>\r\n\r\n\t\t\t\t\t<div id=\"collapse-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-7\" class=\"collapse\" aria-labelledby=\"heading-res-collapse-block_2dab919da2ab103a6bc0cd8d1bd5e7d6-7\" data-parent=\"#res_collapse_XrV3Fq90AZ\">\r\n\t\t\t\t\t\t<div class=\"card-body\">\r\n\t\t\t\t\t\t\t<p>Tes donn\u00e9es sont trait\u00e9es conform\u00e9ment \u00e0 l&rsquo;art. Les donn\u00e9es personnelles sont prot\u00e9g\u00e9es par la loi actuelle sur la protection des donn\u00e9es (LPD) et sont utilis\u00e9es exclusivement sur mandat du client pour les activit\u00e9s mentionn\u00e9es dans le <a href=\"https:\/\/onezone.ch\/wp-content\/uploads\/2023\/07\/Brokermandat-oneZone-und-VB-aktiv-pdf.pdf\" target=\"_blank\" rel=\"noopener\">mandat<\/a> et les <a href=\"https:\/\/onezone.ch\/fr\/conditions-generales-de-vente-onezone\/\" target=\"_blank\" rel=\"noopener\">conditions g\u00e9n\u00e9rales<\/a> actuelles.<\/p>\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t<\/div>\r\n\t<\/section>\r\n\r\n\n\n\r\n\r\n<section id=\"res-txt-block_9f3064c8b2bc47a77417bb30b7f3a7dd\" class=\"res-block res-txt layout01 py-2 Transparent\" style=\"background: transparent;\">\r\n  <div class=\"inner-container container-off\" data-aos=\"res-fadeIn\">\r\n \r\n\t\t  \r\n\t\t \t  \r\n      \r\n      <div class=\"layout-1 txt-section\">\r\n\t\t<div class=\"row\">\t\r\n\t\t\t\r\n\t\t\r\n\t\t\t<div class=\"col-md-10 var-1spalten text-left\">\r\n\t\t\t\t\r\n\t\t\t\t<div class=\"txt-title-field\">\r\n\t\r\n\t\t\t\t\t\r\n\r\n\t\t\t\t  \r\n\t\t\t\t\t<h2>Comment pouvons-nous aider?<\/h2>\r\n\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t \r\n\t\t\t\t\t<\/div> \r\n\t\t\t\t\t\r\n\t\t\t\t\t<div class=\"txt-textfield postContent pt-md-2\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div> \r\n\t\t\t\t\t\r\n\t\t\t\t\t <div class=\"txt-textfield-btns pt-2 \">\r\n\t\t\t\t\t\t  \r\n\t\t\t\t\t<\/div> \r\n\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t \r\n\t\t\t\r\n\t\t\t\r\n\t\t\t\r\n\r\n\t\t\t\t\t\r\n\t\t <\/div> \t\r\n\t\t<\/div>\r\n\t \r\n\t  \r\n \r\n \r\n\t<\/div>\r\n<\/section>\r\n\r\n\n\n\n<section id=\"res-table-block_ee4ada9bc62205620b02e57fe567115f\" class=\"res-block res-table pb-3 Transparent\" style=\"background: transparent;\">\n  <div class=\"inner-container container-off\" data-aos=\"res-fadeIn\">\n\n\t  \n\t  \n   <div class=\"layout-03 \">\n\n\t\t \n    <!--   Download und Links Row  -->\n\t\t  \n\t\t\t\t   \n\t\t\t\t<div class=\"d-md-flex downloads-tabelle\">\t\t\t\t \n\t\t\t\t\t<div class=\"flex-md-grow-1 download-spalte01 download-description table-design-custom table-space-custom\">\n\t\t\t\t\t\t<div class=\"download-title h-100 d-flex\">\n\t\t\t\t\t\t\t<span class=\"align-self-center\">Vous souhaitez d\u00e9clarer un sinistre ?<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"download-spalte02 download-btn table-design-custom table-space-custom\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/onezone.ch\/fr\/support\/numeros-durgence\/#dommage\" class=\"download-file download-link d-md-flex justify-content-end\" target=\"_self\">\n\t\t\t\t\t\t\t\t<span class=\"btn btn-sm btn-primary\">\n\t\t\t\t\t\t\t\t<i class=\"fal fa-arrow-up-right-from-square\"><\/i> D\u00e9clarer un sinistre<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t   \n\n\t\t\t\t   \n\t\t\t\t<div class=\"d-md-flex downloads-tabelle\">\t\t\t\t \n\t\t\t\t\t<div class=\"flex-md-grow-1 download-spalte01 download-description table-design-custom table-space-custom\">\n\t\t\t\t\t\t<div class=\"download-title h-100 d-flex\">\n\t\t\t\t\t\t\t<span class=\"align-self-center\">Vous avez besoin d&rsquo;une aide d&rsquo;urgence ?<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"download-spalte02 download-btn table-design-custom table-space-custom\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/onezone.ch\/fr\/support\/numeros-durgence\/\" class=\"download-file download-link d-md-flex justify-content-end\" target=\"_self\">\n\t\t\t\t\t\t\t\t<span class=\"btn btn-sm btn-primary\">\n\t\t\t\t\t\t\t\t<i class=\"fal fa-arrow-up-right-from-square\"><\/i> Num\u00e9ros d&#039;urgence<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t   \n\n\t\t\t\t   \n\t\t\t\t<div class=\"d-md-flex downloads-tabelle\">\t\t\t\t \n\t\t\t\t\t<div class=\"flex-md-grow-1 download-spalte01 download-description table-design-custom table-space-custom\">\n\t\t\t\t\t\t<div class=\"download-title h-100 d-flex\">\n\t\t\t\t\t\t\t<span class=\"align-self-center\">Vous souhaitez prendre contact ?<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"download-spalte02 download-btn table-design-custom table-space-custom\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/onezone.ch\/fr\/contact\/\" class=\"download-file download-link d-md-flex justify-content-end\" target=\"_self\">\n\t\t\t\t\t\t\t\t<span class=\"btn btn-sm btn-primary\">\n\t\t\t\t\t\t\t\t<i class=\"fal fa-arrow-up-right-from-square\"><\/i> Prendre contact<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t   \n\n\t\t\t\t\t\n\t   <\/div\n\t  \n\t\n\t  \n\t<\/div>\n<\/section>\n\n\n\n\n<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Wer steht hinter oneZone?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"oneZone ist eine App von professional risk management AG, neutraler und unabh\u00e4ngiger Versicherungsbroker. Die Idee ist eine faire, kundenorientierte und gesch\u00fctzte Plattform f\u00fcr alle Versicherungsberater der Schweiz und Ihre Kunden zu betreiben, ohne Missbrauch und h\u00f6chstem Datenschutz. Die professional risk management AG unterst\u00fctzt die Kunden und Berater und betreibt das Backoffice und sichert die Kundendaten auf Hochsicherheitsservern in der Schweiz.\\n\\nParallel betreibt die professional risk management eine weitere Plattform, jedoch Firmenorientiert unter versicherungs-broker.ch. Die Versicherungsberater\"}},{\"@type\":\"Question\",\"name\":\"Was sind die Vorteile mit oneZone?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"mit oneZone sparen Sie Aufwand und die Zeit f\u00fcrs langweilige Vergleichen und Offerten einholen bei den einzelnen Versicherern \u2013 wir haben alle Versicherer und k\u00f6nnen diese vergleichen und senden Ihnen auf Anfrage die besten Angebote zu.\\n\\nEinige Angebote k\u00f6nnen Sie auch ganz einfach und direkt online abschliessen!\\n\\nDa wir ein grosses Kundenportfolio haben bei den Gesellschaften profitieren Sie von attraktiven Kollektivrabatten die wir als Broker anbieten k\u00f6nnen.\"}},{\"@type\":\"Question\",\"name\":\"Ist der Service kostenpflichtig?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Unsere Plattform, das App und das Mandat sind f\u00fcr alle unserer Kunden kostenlos.\"}},{\"@type\":\"Question\",\"name\":\"Wer bezahlt oneZone?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"mit oneZone sparen Sie Aufwand und die Zeit f\u00fcrs langweilige Vergleichen und Offerten einholen bei den einzelnen Versicherern \u2013 wir geben Ihnen eine Preis\u00fcbersicht \u00fcber alle Versicherer und senden Ihnen auf Anfrage die besten Angebote zu. Einige Angebote k\u00f6nnen Sie auch ganz einfach und direkt online abschliessen!\"}},{\"@type\":\"Question\",\"name\":\"K\u00f6nnen auch bestehende Policen durch die Berater von oneZone betreut werden?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Sie k\u00f6nnen von unserer Unterst\u00fctzung auch bei bestehenden Versicherungen profitieren. Mit unserem Maklermandat erteilen Sie uns die Betreuung Ihrer bestehenden Policen \u2013 so haben Sie einen Ansprechpartner f\u00fcr alle Ihre Versicherungsangelegenheiten. Hier Mandat dowloaden.\"}},{\"@type\":\"Question\",\"name\":\"Darf ich meinen Berater behalten?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ja, wenn Sie m\u00f6chten k\u00f6nnen Sie Ihren Berater weiterhin behalten. Er muss sich jedoch auf der App als Berater registrieren und die gesetzlichen Richtlinien als Versicherungsberater einhalten.\\n\\nAlternativ k\u00f6nnen Sie oneZone als erste Beratungsstelle w\u00e4hlen. Unsere Berater haben langj\u00e4hrige Erfahrung im Versicherungsbereich mit entsprechender Ausbildung und besitzen einen FINMA (Finanzmarktaufsicht) Eintrag und\/oder eine CICERO Membership (Weiterbildungspflicht).\"}},{\"@type\":\"Question\",\"name\":\"Was passiert mit meinen Daten?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ihre Daten werden gem. aktuellem DSG (Datenschutzgesetz) gesch\u00fctzt und werden ausschliesslich durch Kundenauftrag f\u00fcr die im Mandat und den aktuellen Gesch\u00e4ftsbedingungen erw\u00e4hnten T\u00e4tigkeiten genutzt.\"}}]}<\/script><!--FAQPage Code Generated by https:\/\/saijogeorge.com\/json-ld-schema-generator\/faq\/-->\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":6620,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6616","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.6 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQ - Versicherungs app - digitaler Versicherungsbroker Schweiz<\/title>\n<meta name=\"description\" content=\"Pourquoi oneZone est-il le bon fournisseur et prestataire de services pour les assurances en Suisse ? 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